Ordering Information


Quantity Discount Policy  | Shipping and Handling | Sales Tax Information  |  Return Policy  | Damaged Books, Other Problems

Plant and Life Sciences Publishing (PALS)


PALS Publishing
Phone: (607) 255-7654
Cooperative Extension Fax:      (607) 254-8770
34 Plant Science Building
E-mail   palspublishing@cornell.edu
Ithaca, New York 14853 Web:    http://palspublishing.cals.cornell.edu/



Office hours (all eastern time):
Monday-Thursday, 8:30 a.m.-4:30 p.m.
Friday, 8:30 a.m.-2:30 p.m.
Federal ID number: 15-0532082

**Prices are subject to change without notice.


Quantity Discount Policy -- Books and Videos

1-9 copies List price
10-49 copies 10% discount
50-99 copies 20% discount
100 or more copies 30% discount

Quantity discounts apply to all books and videos unless otherwise noted. Titles of different books and videos can be mixed for the quantity discount. Quantity discounts do not apply to pre-press orders.


Shipping and Handling

Shipping and handling for US orders in contiguous 48 states

Order totalShipping and handling
Up to $20.00 $4.25
$20.01 - $50.00 $6.00
$50.01 - $150.00 $9.50
150.01 - $500.00 $22.00
$500.01 - $1,000.00 $52.00
$1000.01 - $1,500.00 $82.00
$1,500.01 - $2,000.00 $112.00
$2,000.01 - $2,500.00 $142.00
For every additional $500.00 ordered
. . . add an additional $30.00


Shipping and handling to Canada, Mexico, Alaska, Hawaii,

Puerto Rico, Guam, US Virgin Islands, and APO's

Order total Shipping and handling
Up to $30.00 $9.00
$30.01 - $60.00 $12.00
$60.01 - $90.00 $19.50
$90.01 - $120.00 $30.00
$120.01 - $150.00 $35.00
$150.01 - $200.00 $40.00
For every additional $100.00 ordered . . . add an additional $15

New York State residents, please add sales tax. (More information is given in the next section.)

Most orders are shipped in three business days via standard mail (printed matter) or UPS, depending on the size of the order. Orders to Alaska and Hawaii and other US locations outside the continental US are sent USPS Priority Mail. Canadian and Mexican orders will be sent USPS First Class or Priority, larger shipments may be sent by UPS Standard (we will contact you in advance in such cases). Please allow at least two weeks for your order to arrive. Faster shipping is available at additional cost; call for details.

 

Sales Tax Information -- New York State Residents Only

New York residents only must add sales tax. By New York state law, sales tax is calculated on both the cost of the books and on shipping and handling charges. For example, if you are purchasing a book for $25.00, your shipping and handling charge would be an additional $6.00, and sales tax is charged on the subtotal of $31.00. For example, in Tompkins County, New York (where PALS Publishing is located), sales tax would be an additional $2.48 ($31.00 times 8%), and your order total would be $33.48.

Tax-exempt customers will be provided a coupon code that must be entered before the tax-exemption can apply. Please contact us at 607-255-7654, or by e-mail to PALSPublishing@cornell.edu for assistance.

Individuals and organizations from outside New York state are not charged sales tax.


Return Policy

PALS Publishing does not accept returns or exchanges. If you have any questions, contact PALS.


Damaged Books, Other Problems

If books are damaged in transit, or if there are other problems with an order, the customer must notify PALS within 10 days after the order is received to arrange for a replacement shipment. PALS will provide further instructions.

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